Due to high order volumes, please allow 3-7 business days for delivery. Thank you for your patience!

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Terms & Conditions

Terms & Conditions
  1. Online Purchase: By making a purchase through Gentle Park ecommerce ("the Website"), you agree to abide by these Terms & Conditions..

  2. Payment : Payment for orders must be made in full at the time of purchase. We accept various payment methods, excluding Cash on Delivery (COD).

  3. Delivery Timeline : We strive to deliver your order within the specified delivery timeline mentioned during checkout. If we fail to deliver the product within the agreed-upon timeframe, you are entitled to a refund of the purchase amount.

  4. Refund Policy: In the event that we fail to deliver the product within the delivery timeline, you may request a refund of the purchase amount. Refunds will be processed within 30 days of the request.

  5. Cancellation: You may cancel your order within a specified period after placing it. Please refer to our cancellation policy for more details.

  6. Product Availability: All orders are subject to product availability. In the rare event that an item becomes unavailable after you have placed an order, we will notify you promptly and offer alternatives or a refund.

  7. Accuracy of Information: We strive to provide accurate product descriptions, images, and pricing information on the Website. However, we cannot guarantee that all information is error-free or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

  8. Intellectual Property: All content on the Website, including text, images, logos, and trademarks, is the property of Gentle Park and protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written consent.

  9. Limitation of Liability: Gentle Park shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or any products purchased through the Website.

  10. Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Country]. Any disputes arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

  11. C hanges to Terms & Conditions: Gentle Park reserves the right to amend or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website.

By using the Gentle Park e-commerce website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you have any questions or concerns regarding these Terms & Conditions, please contact us at contact email: